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Privacy Policy
At SRZ Shoppy, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website (https://srzshoppy.in). By accessing or using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We collect information to provide a better experience for our customers. The types of information we collect include:
1.1 Personal Information
When you place an order or register an account on SRZ Shoppy, we may collect the following personal information:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment details (credit/debit card information, UPI, etc.)
- Other information required to process your order or provide support
1.2 Non-Personal Information
We may also collect non-personal information, such as:
- Browser type and version
- Device type (e.g., mobile, tablet, desktop)
- IP address
- Browsing behavior and website usage statistics through cookies and other tracking technologies
2. How We Use Your Information
The information we collect is used for the following purposes:
2.1 Order Processing
- To process your orders and deliver products to your provided address
- To manage payments, returns, and exchanges
- To provide you with order updates and customer support
2.2 Improving Our Services
- To enhance and personalize your shopping experience
- To analyze how you interact with our website, helping us improve our services and product offerings
2.3 Marketing and Communication
- To send you promotional emails, offers, and updates (only if you opt-in to receive such communications)
- To contact you about your order or respond to customer service inquiries
2.4 Legal and Compliance
- To comply with legal obligations, such as tax reporting, fraud prevention, and law enforcement requests
3. Cookies and Tracking Technologies
3.1 Cookies
Cookies are small files placed on your device that help us improve your experience on our website. We use cookies to:
- Remember your preferences (such as login details, cart items)
- Track website traffic and user behavior for analytics purposes
- Provide a personalized shopping experience
3.2 Managing Cookies
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of some parts of our website.
4. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties in the following situations:
4.1 Service Providers
We work with third-party service providers to handle certain functions, such as payment processing, shipping, and website analytics. These providers only have access to the information needed to perform their services and are required to protect your information.
4.2 Legal Compliance
We may disclose your personal information if required by law or in response to legal requests, such as a subpoena, court order, or government investigation.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of our company or assets, your information may be transferred to the new owners as part of the transaction.
5. Data Security
We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, disclosure, or misuse. This includes using encryption, secure servers, and other safeguards to protect payment details and sensitive data.
However, please note that no online platform is completely secure, and we cannot guarantee the absolute security of your information.
6. Your Rights
You have the following rights regarding your personal information:
6.1 Access and Correction
You have the right to access and correct the personal information we hold about you. You can update your account information by logging into your account on SRZ Shoppy.
6.2 Deletion
You may request that we delete your personal information by contacting us at [insert contact information]. Please note that we may retain certain information as required by law or for legitimate business purposes.
6.3 Opt-Out of Marketing Communications
You can opt out of receiving promotional emails from us by clicking the “unsubscribe” link at the bottom of our emails. Please note that even if you opt out of marketing emails, we may still send you non-promotional communications, such as order confirmations or customer service responses.
7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect immediately. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
- Email: samrukzone@gmail.com
- Phone: 8484880815